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Display Picture

Posted: Fri May 06, 2016 4:20 pm
by JustAnotherStranger
I've been trying to size a picture through photoshop to fit the 90X90 pixel demand and I feel like I'm missing something. What are the specs for photoshop? I keep getting told it is too big, I'm probably being stupid but a little help would be much appreciated.

Image

Image

Re: Display Picture

Posted: Fri May 06, 2016 4:48 pm
by Abbyka
I've alerted the admin about this. Tbh I had the same problem a while back but didn't figure out the problem. I was trying to upload one of my own creations, but had to resort to getting an image from google images instead. Not sure why one worked and not the other.

Re: Display Picture

Posted: Fri May 06, 2016 4:56 pm
by Admin
JustAnotherStranger wrote:I've been trying to size a picture through photoshop to fit the 90X90 pixel demand and I feel like I'm missing something. What are the specs for photoshop? I keep getting told it is too big, I'm probably being stupid but a little help would be much appreciated.

Image

Image

Your file size might be slightly more than the limit, e.g. 6.0005 KiB. Try decreasing the size of your file to slightly under the limit.

Re: Display Picture

Posted: Fri May 06, 2016 5:24 pm
by JustAnotherStranger
I looked it up and I had to change the file size in preview.

just open your pic in preview and go to tools, adjust size,


Found the answer here, in case anyone else has this issue.

Re: Display Picture

Posted: Mon May 09, 2016 4:27 am
by FallynSkies
Admin wrote:
JustAnotherStranger wrote:I've been trying to size a picture through photoshop to fit the 90X90 pixel demand and I feel like I'm missing something. What are the specs for photoshop? I keep getting told it is too big, I'm probably being stupid but a little help would be much appreciated.

Image

Image

Your file size might be slightly more than the limit, e.g. 6.0005 KiB. Try decreasing the size of your file to slightly under the limit.

I am having troubles adding a display photo also... I only have an iPad, no computer access, and I used an app to go down to 90 by 90 pixels, and then 80 by 80, and then 70 by 70, and even though my picture is now way smaller than other people's avatars, it is still informing me kib needs to be below 6. I don't know what the kib is or how to change it. Sigh. -_-;;; I'm embarrassed.

Re: Display Picture

Posted: Mon May 09, 2016 11:52 am
by Abbyka
Not sure what kind of program you could edit it in, but if you sent me the image perhaps I could try?

Re: Display Picture

Posted: Mon May 09, 2016 5:44 pm
by JustAnotherStranger
I was using Photoshop CS6 but I was able to get it to work finally.

Re: Display Picture

Posted: Sat May 28, 2016 11:04 pm
by Allerdale
I've been toying with Photoshop and other programs to fix mine, even used a PNG file instead of JPG, but I can't get it to be 90x90 pixels and not go over 6kb. Would anyone who figured this out be willing to help?

Re: Display Picture

Posted: Sat May 28, 2016 11:11 pm
by Abbyka
If I remember right, save it as PNG in photoshop, then convert it to JPG in paint. If you're still having trouble you can send me the link and I could fix it for you. Be aware that there might be issues if you're using the forum on an ipad. I've noticed issues other users have had while trying to update their avatar while on the ipad for some reason.

Re: Display Picture

Posted: Mon Jan 02, 2017 9:26 am
by krabbypatting
I used this to fix mine, was able to do it on my tablet and reckon it would work on a phone too

http://forum.shopheroes.com/viewtopic.php?f=9&t=5090